Return Policies


If you have received a shipment that is incorrect, please contact us at Please include your order number so we may serve you better. Our friendly customer support representatives will work with you to resolve the problem. The site does not have the option to return items to NEXEMO or their vendor partners. Do not simply return or redirect the package back to NEXEMO or their vendor partner without contacting NEXEMO first. Packages returned to NEXEMO or their vendor partner without return authorization will be rejected. Opened items cannot be returned for a refund.

Promotional apparel and printed materials such as business cards and name badges are considered custom products and are non-returnable.